These terms apply to your use of the Always Safe storefront at alwayssafe.site and purchases completed through our Shopify store. “We”, “us” and “our” refer to Always Safe. Questions can be sent to store+84599963885@shopifyemail.com.
Using this store
Use the website lawfully and provide accurate information when ordering or contacting us. Use only a payment method you are authorised to use. Do not interfere with the website, introduce harmful code or misuse another person's information.
Products and pack selections
We sell a physical Owl Personal Safety Alarm in Pink, Mint, Blue, Purple and White. You can select a single alarm or a pack of two or four, with a colour choice for each alarm. Check the selected colours and quantities in your cart before checkout.
Supplier colour photographs show the product. Colour appearance can vary with your screen and lighting. Lifestyle photographs show everyday contexts; styled scenes and feature illustrations are illustrative. Refer to the product description and instructions supplied with the alarm for its features and use.
Availability and product information
Availability and current prices are checked before checkout. A saved cart does not reserve inventory. If an item becomes unavailable or you notice a description error, contact us for help. Changes to future product information do not remove your rights relating to an existing purchase.
Prices, currency and offers
Orders are charged in US dollars. Depending on your location, the storefront may show a local-currency estimate for browsing alongside the USD checkout amount. Reference-rate estimates are not a promise of your bank's conversion rate; a payment provider may apply its own conversion or fees.
The checkout total shows the order price, shipping and any applicable taxes before payment. Any sale comparison shown for an item is separate from an explicitly labelled estimated retail value. Pack prices and any eligible discount are shown before you confirm the purchase. Discount codes are checked in checkout; entering a code does not guarantee that it applies.
Checkout, payment and order information
Purchases are completed through Shopify at qwck09-hj.myshopify.com. Available payment methods depend on your device, location and checkout eligibility. Review the order, delivery address, contact information and final total before paying.
Keep your order confirmation and use its order number when contacting us. If you need help with a payment confirmation or believe an order detail is wrong, email us promptly.
Processing and delivery
Allow 1–3 business days for processing before dispatch. Free tracked shipping is included for supported destinations: the United States, United Kingdom, Canada, Australia, New Zealand and Ireland. Transit estimates vary by destination and shipping method and are not guaranteed arrival dates. See the Shipping Policy for delivery, tracking and address-change information.
Changes, cancellations, returns and refunds
Contact us as soon as possible to request an order change or cancellation. We will check whether a change is possible before dispatch. To return an unused alarm, request a return within 30 calendar days of delivery and contact us before posting it. Customers pay ordinary change-of-mind return postage. Our Refund Policy explains the process and support for damaged, faulty or incorrect items.
Using your alarm
The alarm has pull-pin activation, a flashing light and USB charging. Read and follow the supplied instructions and get familiar with the item before carrying it. Children should use it with adult guidance.
A personal alarm is intended to draw attention. It cannot guarantee assistance or prevent every harmful situation, and it does not contact emergency services. Seek appropriate help when needed.
Website content and external services
Website text, branding, photographs and third-party materials remain subject to the rights of their respective owners. Obtain appropriate permission before reusing protected content unless applicable law permits its use. Links to external websites are provided where relevant; those websites are managed by their providers and have their own terms.
Reviews and other submissions
If you submit a review and give publication permission, we may display your review, rating and first name after moderation. Your email is used to handle the submission and is not published with your review. Publication is not guaranteed, and a positive rating is not required.
Submit feedback based on your own experience and avoid including another person's private information or sensitive details in text intended for publication. Contact us if you need help correcting a submission.
Privacy and marketing choices
Our Privacy Policy explains the information used to operate the storefront, process orders, handle enquiries and provide optional marketing. Email marketing is optional, and you can unsubscribe from marketing messages.
Errors, updates and service access
If you find an error in a price, description or website function, contact us so we can review it. Website services and third-party systems may sometimes be unavailable. We may update these terms for future use of the website and future purchases; the update date appears above.
Consumer rights and questions
Nothing in these terms excludes or limits rights or remedies available under applicable consumer law. For a concern about your order or these terms, email store+84599963885@shopifyemail.com so we can review the matter with you.